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Alluma Support Team

  • Total activity 125
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Activity overview

Latest activity by Alluma Support Team
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    Alluma Support Team created an article,

    How to login with Email?

    As of 29/8/2018, we’re no longer supporting login via username on desktop and mobile. If you have previously created an account with a username, don’t worry, your account is still active, safe, an...

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    Alluma Support Team created an article,

    Why is there a difference between an executed instant buy/sell price and the currency actually received ?

    When users perform an instant buy/sell on the Alluma platform, a market order is created on our trade page. If there is an exact match, there will no difference. However, in the case that the buy/s...

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    Alluma Support Team created an article,

    What is slippage ?

    Slippage is a trading phenomenon where prices can change while an order is being placed, thus causing traders to enter or exit a trade at a price that’s either higher or lower than they desired. Th...

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    Alluma Support Team created an article,

    How can I earn bonus rewards for referring friends?

    We've supercharged our referral program. Now you can earn bonus rewards on top of the $10 (200 LUMA tokens) you receive for inviting your friends to join Alluma. Here's how you can earn bonus rewar...

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    Alluma Support Team created an article,

    What are the monthly Withdrawal Limits ?

      Please refer the table below for your monthly withdrawal limits :-    

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    Alluma Support Team created an article,

    How do you decide on the list of restricted countries?

    Alluma follow regulations with due care and responsibility. List of restricted countries keep on changing as per the latest directives from Regulators around the world.

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    Alluma Support Team created an article,

    Which all countries are restricted and why?

    Regulation demands exchanges around the world to comply with laws both International & Local. In order to comply with those laws, some time we have to put restrictrictions on trading with cert...

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    Alluma Support Team created an article,

    How to submit Selfie on Web / Android App?

    How to submit selfie On Web: On Android App:   On Web:   Step 1: Sign in to your Alluma account. Important: Ensure you are visiting the URL in the screenshot below: Step 2: Once logged in, click o...

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    Alluma Support Team created an article,

    How to submit picture ID on Web / Android App?

    How to submit picture ID    For Web: For Android App:   For Web: Step 1:Sign in to your Alluma account. Important: Ensure you are visiting the URL in the screenshot below:    Step 2: Once logged in...

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    Alluma Support Team created an article,

    How does Alluma Referral Program work on Web / Android App ?

    Welcome to the Alluma referral program, here’s your chance to earn free LUMA tokens and impress your friends in the process. This guide will show you how to share your unique referral link and prov...